Contact
First level:
- Collection of notices 24x7.
- Resolution of incidents and queries from Monday to Friday, from 7:00 to 00:00 h, Saturdays, Sundays and holidays, from 8:00 to 22:00 h.
Second level:
- Resolution of incidents and queries from Monday to Friday, from 7:30 to 15:00 h.
If you have any technical question related to our products or services, please visit our help section.
If you have already done so and have not found an answer to your question or problem, please contact our support service by calling at 963 866 014 or through the form that you will find under these lines.
The Points of Registration (PRU) should be addressed to 963 985 308
Our support service is divided into two levels. The first level attends, both by e-mail and by telephone.
Those queries that the first level is unable to resolve will be escalated to the second expert level, the support of which is exclusively by e-mail.
First level:
- Collection of notices 24x7.
- Resolution of incidents and queries from Monday to Friday, from 7:00 to 00:00 h, Saturdays, Sundays and holidays, from 8:00 to 22:00 h.
Second level:
- Resolution of incidents and queries from Monday to Friday, from 7:30 to 15:00 h.