Get your certificate through video identification

Please, read all the points before accessing this service and check out our manuals.

Certificates issued by video ID are only issued in software format.

If you have further questions, check out our help page or contact us.

The process has a cost and requires you to have a valid identity document with a photograph in Spain, a mobile phone, an email address and a bank card.

1

Application and payment pre-authorisation
Fill in your details, read and accept the identification terms and conditions, and pre-authorise the payment with your bank card. No final charge will be made until ISTEC-ACCV approves your application and issues your generation code.

2

Data validation
Enter your mobile phone number and email address. You will need to validate your mobile phone number using an SMS code.

3

Deadline IMPORTANT!
From the time the payment is pre-authorised, you have a maximum of 7 calendar days to complete the entire process.

This period includes both:
● The completion of the video identification by you.
● The review and decision on the application by ISTEC-ACCV.

We recommend completing the video identification immediately after submitting the application so that you have as much time as possible within the established deadline and avoid cancellation of the procedure.

4

Complete the video identification
Once the application has been created, you will receive a link by email to complete the video identification.
During the recording, you will need to show the selected identity document to the camera.

You may use the following documents, provided they are valid:
● DNI.
● TIE card or residence card with a photograph.
● Spanish passport.
● Foreign passport.
● Spanish driving licence.

5

Review and decision on the application
Once the video identification has been completed, ISTEC-ACCV will review the application and make a decision within the established maximum period.

We will inform you of the decision by email and SMS.

6

Generation and download of the certificate
• If the application is approved: You will receive an SMS with the generation code to download your certificate onto a computer. At this point, the final charge will be made to your card.

• If the application is rejected or the deadline expires: You will be informed of the reason by email (in the event of rejection), and the payment pre-authorisation will be released, so NO charge will be made.

Obtain the certificate of entity representative

Before filling out the form, please read all the points and gather all the necessary information before you start

1

Prepare your documentation
The required documents vary depending on the type of entity. To know exactly what you need, check the detailed information according to the letter of your Tax ID (CIF). Having everything ready in advance will save you time.

2

Complete the online form
Fill in all your details in our form as required. Don’t worry — the system will guide you step by step so you can upload the documentation you prepared in the previous step.

3

Make the payment
The final step of the form is the payment for the certificate through our payment gateway. Note for public bodies: If you are a public entity, you have the option to request payment through a prior quote, which you can download online.

4

Registration and verification
All set! Once submitted, we will register your request. The ISTEC-ACCV team will carefully review everything to verify that the documents are valid.

5

Missing something? (Correction)
If we need to correct any information from your request or require additional documentation, we will contact you at the email you provided in the application form. Important! You will have 30 calendar days to respond. If we do not hear from you within that period, we will assume you wish to withdraw your request, and it will be closed without the right to reimbursement or any refund.

6

How long will it take?
We normally process requests within a few hours, with a maximum of 5 working days. During high‑demand periods, this timeframe may exceptionally extend to up to 30 days.

7

Your resolution is ready!
We will send you an email with your invoice and confirmation that you can now download your Representative Certificate. We will also include the steps that the certificate’s holder/custodian must follow to obtain it.

8

IMPORTANT! Don’t leave it for later!
From the moment you receive our confirmation email, you have 60 calendar days to download your certificate. After that, the link will expire, you will not be able to download it, and you will need to start the process (and payment) from scratch.

Obtain the entity representative certificate

Digital identity throughout Europe

What you need for your electronic transactions

How we can help you?

See everything for citizen and freelancers

To act on your behalf as a natural person. Our qualified certificates are legally recognized at European level.

Citizen certificate

Sign and identify yourself securely by electronic means.

Some of the actions most consulted by citizens, as well as by self-employed persons, are:

Manage taxes

You can interact with the AEAT and other tax management entities with our citizen certificate. If you don’t have it yet, now is the time to get it.

Obtaining working life

This procedure, and many others of the TGSS, can be initiated with a citizen certificate. Get yours.

Claiming benefits and subsidies

Our citizen certificate can be obtained free of charge. Use it in front of the organization that handles your claim.

Apply for grants

Complement your studies, research or projects by applying for financial aid with your citizenship certificate.

Apply for public employment

Apply for competitive examinations and other public employment offers from the comfort of your own home with your citizenship certificate.

Download census registration certificate

You will be able to complete this and other formalities through your local council’s e-suite, after logging in with your citizen’s certificate.

If you have our Citizen certificate, you may be interested in these ACCV services.

Check your certificate

Once you have it installed, you can verify its operation from our test page.

Renew your certificate

From our personal area APSC you can renew your certificate online, from 70 days before its expiration date..

Revoke your certificate

If you believe that your certificate has been compromised, you have lost it or you simply want to cancel it, revoke it. But remember, it is an irreversible process.

Authorize a third party

Register third parties to act on your behalf. Only for those online transactions that consult our Representative Register.

Buy a card reader

To be able to use your cryptographic cards on your computer.

Download our hierarchy

If you need them, here you can find the related certificates and subordinates.

See everything for citizen and freelancers

See all for companies

Our qualified certificates are legally recognized at European level. In the field of entities, the personal certificates that we offer are the following.

Entity Representative Certificate

They allow you to act on behalf of a legal entity you represent. For example in front of the Administrations.

Company membership certificate

To identify the people who work in a private work environment, within the internal processes of the company. It does not allow to represent the legal entity.

Some of the actions most consulted by companies, foundations, neighborhood associations and other entities are:

Dismissals and absences from work

This procedure, and many others of the TGSS, can be initiated with an Entity Representative Certificate. Get yours.

Tax returns

You can relate with the AEAT and other tax management entities with our Entity Representative Certificate. If you don’t have it yet, it’s time to get it.

Presentation of invoices

The Entity Representative Certificate allows the issuance of invoices in electronic format to public bodies and private entities.

Digitization of business processes

The certificates of company membership are the way to include the identification and electronic signature, with security, in your business processes.

Application for grants

Apply for grants for your organization with the representative certificate.

Securing your communications

Digitally sign and encrypt your email addresses, either with your company certificate or with your company representative certificate.

If you have a certificate of representation or relevance to a company, you may be interested in these services of the ACCV.

Check your certificate

Once you have it installed, you can verify its operation from our test page.

Renew your certificate

From our personal area APSC you can renew your certificate online, from 70 days before its expiration date..

Revoke your certificate

If you believe that your certificate has been compromised, you have lost it or you simply want to cancel it, revoke it. But remember, it is an irreversible process.

Authorize a third party

Register third parties to act on your behalf. Only for those online transactions that consult our Representative Register.

Buy a card reader

To be able to use your cryptographic cards on your computer.

Download our hierarchy

If you need them, here you can find the related certificates and subordinates.

Time stamp

Ensure the date and time of your documents and processes with our time stamping service.

OCSP and CRL

Here you have the information about our free validation services, in case you need them to configure your systems.

Certificar publicacions en internet

It proves that an information has been made public on the internet, at a specific date and time. For example, a balance sheet, a contract, what you need.

See all for companies

See all for Public Administration

These are the certificates that we offer for Public Administration. All of them qualified, with legal recognition at European level.

Public employee certificate

They identify you as a natural person and recognize your employment relationship with the public body for which you work.

Certificate of pseudonym

Neither name, nor surname, nor NIF/NIE. They are public employee certificates, where the identity of the holder is anonymous.

Entity Representative Certificate

They allow you to act on behalf of a legal entity you represent. For example in front of the Administrations.

Some of the most demanded actions by public administrations are:

Administrative procedures

As a system of identification and signature when the administrative action is not automated. It provides identity, will and consent.

Employee protection

When knowing the identity of the signatory may cause some damage. For example, at the time of signing sanctions, fines, etc.

Procedures with other Administrations

To apply for grants for your organization and, in general, in any relationship with other administrations when you have to act as a legal entity.

As a Public Administration you may be interested in these services of the ACCV

Check your certificate

Once you have it installed, you can verify its operation from our test page.

Renew your certificate

From our personal area APSC you can renew your certificate online, from 70 days before its expiration date..

Revoke your certificate

If you believe that your certificate has been compromised, you have lost it or you simply want to cancel it, revoke it. But remember, it is an irreversible process.

Authorize a third party

Register third parties to act on your behalf. Only for those online transactions that consult our Representative Register.

Download our hierarchy

If you need them, here you can find the related certificates and subordinates.

Time stamp

Ensure the date and time of your documents and processes with our time stamping service.

OCSP i CRL

Here you have the information about our free validation services, in case you need them to configure your systems.

Certificar publicacions en internet

It proves that an information has been made public on the internet, at a specific date and time. For example, a balance sheet, a contract, what you need.

See all for Public Administration

Seraching for digital security?

These are the most demanded non-personal certificates:

Electronic Headquarters

To identify and ensure a secure connection to your public organization’s e-suite.

Electronic seal organ

For the signature in the automated administrative action of the public sector.

SSL

Secures any web page.

see all non personal certificates

Find a registration point or join as a PRU

These are places where you can obtain a personal certificate from us by going in person. You will find them in City Councils or other public bodies.

Choose from our points of registration

We offer services throughout Spain and part of Europe.
Present in most of the city councils of the Valencian Community.
Avoid long trips to get your certificate

Find the nearest point

Do you want to be a registration point?

Provides free service for people and organizations in your area to obtain the digital certificate.
We assist you at all times with the issuance of certificates.
Manage easily your civil servant certificates

Join us as a PRU

We provide service at national and international level.

We comply with the necessary standards so that our services are recognized worldwide.

Free attention

Please note that our telephone support hours are Monday to Friday from 07:30 to 00:00, and on public holidays and weekends from 08:00 to 22:00.
Outside these hours, you can send us your enquiry or report an incident through the web form.
Find out more on our contact page.

Certificates with a duration of 3 years

All our personal and some non-personal certificates are issued with a validity of 3 years. Please inform us on the page of the certificate you are looking for.