Vídeo ID

Identify yourself by video and get your certificate without having to travel.

Please read all points before accessing this service and consult our manual.

This type of identification has a cost associated with it and shall be paid exclusively by bank card. Certificates issued by Video ID are only issued on software support.

If you have any further questions, please consult our help page or contact with us.

  • 1

    Keep your mobile close by.

  • At the registration stage you will be asked for your phone number and e-mail account. We will send you an SMS with a code that you will have to validate and a link to the e-mail, so that you can access the video identification.
  • 2

    Present your identity card.

  • During the recording, you will be asked to bring your chosen identification document close to the camera. This can be your DNI, TIE card, Spanish passport or Spanish driving licence. All of them must be valid.
  • 3

    Download your certificate to your computer.

  • We will respond to your request within 5 working days. You will have to wait for us to review and validate it. We will inform you by e-mail and SMS of the resolution, and you will be able to download your certificate to a computer.


Obtain the certificate of entity representative

Before filling out the form, please read all the points and gather all the necessary information before you start

  • 1

    Determine and prepare documentation

  • Depending on the type of entity you are, you will need to provide one or another documentation. Make sure you have at hand information about the entity such as the CIF, Certificate of the Secretary of the Agency, Organic and Functional Regulations of the entity or Certificate of Public Registration, or quite a power of attorney.
  • 2

    Fill in and send the web form.

  • 3

    Make the payment for the certificate.

  • 4

    Once the application has been registered, the ACCV will review the documentation provided and verify its validity.

  • 5

    The deadline for the ACCV to verify the documentation provided and respond to the contact person with the resolution is from a few hours to a maximum of 5 working days, which may extend, exceptionally, to 30 calendar days in periods of high demand for this service.

  • 6


  • If we need to correct any information on your application, we will contact you via the e-mail account you have provided on the form. If the period of 30 calendar days has elapsed without a response to the first notification you receive, it will be understood that you have given up on your application and it will be resolved without the right to a refund or any reimbursement.
  • 7

    The ACCV will respond by e-mail to the contact person, enclosing the corresponding invoice and confirming that the holder / custodian can now proceed to download the Certificate of Representative in software support.

  • 8

    From the moment the ACCV confirms that it is possible to download the certificate, it will have a period of 60 calendar days to do so.

Obtain the entity representative certificate

What is video identification?

Until now you had to identify yourself in person at a registration point if you wanted to obtain a personal certificate from us. With video identification that’s over.

With a camera on your mobile device, tablet or computer, we can identify you by video conference. And you can download your certificate without leaving home.

What are the benefits for you?

  • Avoid unnecessary travel
  • No need to go to the PRU
  • Save waiting in queues
  • You don’t need another certificate from us

What video identification is for

Allows you to identify yourself remotely, via a smartphone, tablet or computer, as long as it has a camera and a stable internet connection.

What procedures can you carry out with your certificate obtained by video identification?

  • Obtaining employment records
  • Management on-line of taxes with the AEAT (Spanish Tax Agency)
  • Registering or deregistering as self-employed with the TGSS (Social Security Office)
  • Application for employment, benefits, subsidies or grants
  • Download census certificate

Natural or legal person

If you are an individual and want to avoid unnecessary trips to obtain your citizen certificate, Video ID is your solution.

Advantages of this method of identification

  • Save time
  • No matter the distance
  • No waiting

Are you a legal entity? Have you applied for an entity representative certificate and do not have our personal certificate, to complete your download?

With Video ID you can download your representative certificate without the need for an additional certificate.

Advantages of this method of identification

  • You do not need a certificate from us beforehand
  • Avoid unnecessary travel
  • No waiting in queues

Choose the certificate you need

Request your video identification by Vídeocert

Vídeocert is our video identification platform. Access with your device with camera and internet connection, to obtain your citizen or entity representative certificate.

Obtain a certificate